Job Description
Join the Milwaukee Police Department as a Police Dispatcher Trainee and become the vital link between our community and emergency services. We provide all necessary equipment and comprehensive training to launch your career in public safety. This rewarding role offers competitive benefits, career advancement opportunities, and the chance to make a real difference in Milwaukee's neighborhoods.
What We Offer:
- Free equipment including headsets, radio systems, and specialized software
- PAID 12-week training program covering emergency protocols and communication systems
- Comprehensive health, dental, and vision insurance
- Pension plan and retirement savings options
- Opportunities for specialization in tactical communications or emergency management
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police, fire, and medical units using CAD/RMS systems
- Maintain accurate call logs and incident documentation
- Provide critical information to first responders and coordinate multi-agency responses
- Operate radio communication equipment and emergency notification systems
- Assist in training new dispatchers after certification
- Participate in emergency preparedness drills and protocol updates
Qualifications
- High school diploma or GED equivalent
- Ability to type 35+ WPM (will be tested)
- Valid Wisconsin driver's license
- U.S. citizenship or permanent resident status
- Pass comprehensive background check and drug screening
- Ability to work rotating shifts including nights, weekends, and holidays
- Basic computer proficiency with willingness to learn specialized software
- Calm demeanor under pressure with strong decision-making abilities