Job Description
Join Portland's elite emergency response team as a Police Dispatcher Trainee! This direct-hire opportunity offers comprehensive training to become the critical lifeline connecting our community with first responders. Work in a dynamic, mission-driven environment where your calm judgment and rapid decision-making save lives. We're seeking dedicated individuals ready to build a rewarding career in public safety with competitive benefits, advancement opportunities, and the pride of serving one of America's most vibrant cities.
Responsibilities
- Process emergency and non-emergency calls with precision and empathy
- Operate multi-channel radio systems to coordinate police/fire/EMS responses
- Maintain detailed call logs and incident documentation in CAD systems
- Provide life-saving pre-arrival instructions to callers during critical incidents
- Collaborate with law enforcement, fire, and medical agencies during emergencies
- Utilize geographic information systems for accurate resource deployment
- Adhere to strict confidentiality protocols for sensitive information
Qualifications
- High school diploma or equivalent (college preferred)
- Pass criminal background check and polygraph examination
- Ability to type 40+ WPM with 95% accuracy
- Exceptional communication and de-escalation skills
- Valid driver's license with clean driving record
- U.S. citizenship and residency in Oregon
- Ability to work rotating shifts including nights/weekends/holidays
- Basic computer proficiency with willingness to learn specialized software