Job Description
Join the Orlando Police Department as a Police Dispatcher Trainee and become the critical lifeline connecting our community with emergency services. This remote-friendly opportunity offers comprehensive training to develop essential communication and crisis management skills. You'll operate advanced dispatch systems while ensuring rapid response to 911 calls, all while contributing to Orlando's public safety mission. Our collaborative team environment supports career growth with clear advancement pathways to full dispatcher and lead dispatcher roles.
Benefits include health insurance, retirement plans, paid training, and flexible scheduling options. Orlando Police Department is committed to diversity, equity, and inclusion in our workforce. We offer competitive compensation and opportunities for professional development within a supportive, technology-driven workplace.
Responsibilities
- Process 911 emergency calls with precision and empathy
- Operate Computer-Aided Dispatch (CAD) systems and radio communications
- Coordinate emergency response with police, fire, and EMS units
- Maintain accurate incident logs and documentation
- Provide crisis intervention and caller guidance during emergencies
- Collaborate with law enforcement agencies during critical incidents
- Participate in ongoing training to maintain certification
Qualifications
- High school diploma or GED equivalent
- Minimum typing speed of 40 WPM
- Ability to pass background check and drug screening
- Strong multitasking and decision-making abilities
- Excellent verbal communication skills
- Basic computer proficiency
- Valid Florida driver's license
- Ability to work rotating shifts and weekends