Job Description
Join Buffalo's elite emergency response team as a Police Dispatcher Trainee! This high-paying trainee position offers unparalleled career growth in public safety while serving our vibrant community. You'll receive comprehensive training to become the vital communication link between citizens, police officers, and emergency services. With competitive compensation ($48K-$65K), comprehensive benefits, and opportunity for advancement, this is your gateway to a rewarding career protecting Buffalo. No prior experience required – we provide all necessary training!
Responsibilities
- Process emergency and non-emergency calls with exceptional accuracy and compassion
- Operate computer-aided dispatch (CAD) systems and radio equipment
- Coordinate resources during critical incidents and natural disasters
- Maintain detailed logs and incident documentation
- Provide crisis intervention and de-escalation techniques
- Collaborate with multi-agency responders (EMS, Fire, FBI)
- Adhere to strict confidentiality and HIPAA protocols
Qualifications
- High school diploma or equivalent (college preferred)
- Valid driver's license with clean record
- Ability to multitask in high-pressure environments
- Exceptional communication and active listening skills
- Proficient in typing (minimum 40 WPM)
- U.S. citizenship and ability to pass background check
- Must reside within Erie County at time of hire
- Pass psychological evaluation and drug screening