Job Description
Join the Pittsburgh Bureau of Police as a Police Dispatcher Trainee and become the critical lifeline connecting our community with emergency services. This full-time trainee position offers comprehensive training in emergency communication protocols, radio operations, and multi-agency coordination. No prior experience required – we provide all necessary certification training. Enjoy competitive benefits, career advancement opportunities, and the chance to make a tangible difference in public safety. Pittsburgh is seeking dedicated individuals with strong composure and communication skills to serve our diverse urban community.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police, fire, and EMS units using CAD/RMS systems
- Maintain accurate call logs and incident documentation
- Coordinate multi-agency responses during critical incidents
- Provide pre-arrival medical instructions via EMD protocols
- Operate radio equipment and specialized communication systems
- Assist in training new dispatchers upon certification
Qualifications
- High school diploma or GED equivalent
- U.S. citizenship and Pennsylvania residency required
- Valid driver's license with clean driving record
- Pass background check, drug screen, and psychological evaluation
- Ability to work rotating shifts including nights/weekends
- Strong typing proficiency (minimum 40 WPM)
- Clear speaking voice with excellent communication skills
- Ability to remain calm under high-pressure emergency situations