Job Description
Are you ready to make a difference in your community?
The City of El Paso is seeking dedicated and detail-oriented individuals to join our elite team as Police Dispatcher Trainees. In this critical role, you will serve as the vital link between the field and the command center, ensuring the safety and well-being of our residents. If you possess excellent communication skills and thrive in a fast-paced environment, we want to hear from you.
As a Dispatcher Trainee, you will undergo rigorous training to prepare for the high-stakes responsibilities of emergency communications. We offer a comprehensive benefits package, career advancement opportunities, and a work culture that values integrity and service.
Responsibilities
- Monitor and dispatch emergency and non-emergency calls via radio and telephone systems.
- Enter and update accurate incident information into Computer-Aided Dispatch (CAD) systems in real-time.
- Provide critical information, directions, and instructions to responding law enforcement, fire, and medical personnel.
- Manage multi-line radio consoles and maintain strict radio discipline during high-pressure situations.
- Assist callers with emergency situations, providing clear, calm, and life-saving instructions.
- Prepare and maintain detailed logs and reports of all dispatch activities.
- Collaborate with other agencies and support units to ensure seamless communication.
Qualifications
- Must be at least 18 years of age.
- High School Diploma or GED equivalent required.
- Valid Texas Class C Driver’s License with a good driving record.
- Ability to pass a thorough background investigation, medical examination, and drug screen.
- Strong verbal and written communication skills with the ability to speak clearly and concisely.
- Proficiency in basic computer operations and typing (minimum 35 WPM).
- Ability to remain calm, composed, and efficient during high-stress emergency situations.