Job Description
Join Miami's elite emergency response team as a Police Dispatcher Trainee! We provide all necessary equipment including headsets, dual-monitor workstations, and advanced CAD/RAD systems. No experience required – we offer paid training to transform your communication skills into life-saving expertise. Work in a state-of-the-art facility with 24/7 climate control and free parking. Earn competitive benefits while making a tangible impact in your community.
Responsibilities
- Process emergency and non-emergency calls using computer-aided dispatch (CAD) systems
- Coordinate field units during critical incidents with precise radio communication
- Maintain detailed call logs and incident documentation
- Provide crisis intervention and de-escalation techniques to callers
- Operate multi-channel radio systems and NCIC/FCIC databases
- Collaborate with fire, EMS, and other public safety agencies
- Participate in mandatory training sessions and certification programs
Qualifications
- High school diploma or GED equivalent
- Valid Florida Driver's License
- Ability to pass background check and drug screening
- Typing speed of 40+ WPM with 90% accuracy
- Fluency in English and Spanish (bilingual preferred)
- Ability to multitask in high-pressure situations
- No felony convictions or domestic violence charges
- Basic computer proficiency with Windows OS