Job Description
Join the Detroit Emergency Communications Center as a Police Dispatcher Trainee and become a vital link in public safety! We offer flexible scheduling to accommodate your lifestyle while providing comprehensive training to launch your career in emergency response. Our team operates 24/7, and we value dedicated professionals who thrive under pressure. Enjoy competitive pay, full benefits, and the opportunity to serve Detroit's diverse communities.
Responsibilities
- Process emergency calls and dispatch appropriate police/fire/EMS units
- Maintain accurate radio communication with field units
- Enter and update critical incident data in CAD/RMS systems
- Coordinate multi-agency responses during emergencies
- Provide pre-arrival instructions to callers
- Adhere to strict confidentiality and HIPAA protocols
- Participate in ongoing training and certification programs
Qualifications
- High school diploma or GED equivalent
- Ability to work flexible shifts (days/nights/weekends)
- Valid Michigan driver's license
- Typing speed of 40+ WPM with accuracy
- Clear verbal communication skills
- Ability to pass background check and drug screening
- Basic computer proficiency
- Experience in customer service preferred