Job Description
Are you looking for a career that makes a real difference in your community?
The Louisville Metro Government is now accepting applications for Police Dispatcher Trainees. We are proud to offer a comprehensive paid training program that allows you to earn a competitive salary while learning the essential skills needed for a vital public safety role.
As a Dispatcher Trainee, you will play a critical role in the 911 emergency response system, ensuring that officers, fire personnel, and medical teams are dispatched quickly and efficiently to those in need.
**Why Join Our Team?**
• Paid Training: No prior experience required; we train you to become a certified professional.
• Impact: Serve your community 24/7 with a career that matters.
• Benefits: Comprehensive health insurance, paid time off, and retirement plans.
• Environment: Work in a modern, high-tech communication center.
If you are detail-oriented, resilient, and ready to start a rewarding career in emergency services, apply today!
The Louisville Metro Government is now accepting applications for Police Dispatcher Trainees. We are proud to offer a comprehensive paid training program that allows you to earn a competitive salary while learning the essential skills needed for a vital public safety role.
As a Dispatcher Trainee, you will play a critical role in the 911 emergency response system, ensuring that officers, fire personnel, and medical teams are dispatched quickly and efficiently to those in need.
**Why Join Our Team?**
• Paid Training: No prior experience required; we train you to become a certified professional.
• Impact: Serve your community 24/7 with a career that matters.
• Benefits: Comprehensive health insurance, paid time off, and retirement plans.
• Environment: Work in a modern, high-tech communication center.
If you are detail-oriented, resilient, and ready to start a rewarding career in emergency services, apply today!
Responsibilities
- Receive and process incoming emergency and non-emergency calls via radio, telephone, and computer-aided dispatch (CAD) systems.
- Dispatch law enforcement, fire, and emergency medical services units to the scene of incidents with speed and accuracy.
- Enter and update incident reports, warrants, and citations into the CAD system accurately and rapidly.
- Maintain constant radio contact with field units and provide critical updates regarding officer safety and incident status.
- Monitor CCTV cameras and access control systems for facility security.
- Provide information and assistance to the public, other agencies, and medical personnel.
- Handle stressful situations with composure and de-escalate conflict during phone calls.
Qualifications
- High School Diploma or GED equivalent required.
- Valid Driver’s License with a clean driving record required.
- Ability to pass a comprehensive background investigation, drug screen, and medical examination.
- Excellent verbal and written communication skills; ability to speak clearly and concisely.
- Strong typing skills (minimum 35-40 WPM preferred).
- Ability to remain calm and make quick, accurate decisions under pressure.
- Flexibility to work rotating shifts, including nights, weekends, and holidays.