Job Description
Join the Front Lines of Public Safety in Minneapolis
The City of Minneapolis Department of Public Safety is seeking dedicated individuals to join our team as Police Dispatcher Trainees. As a critical component of our emergency response system, dispatchers play a vital role in saving lives and coordinating police, fire, and medical services. This is a full-time opportunity to start a rewarding career in public service with excellent benefits and training.
Why Choose Minneapolis?
- Impactful Work: Be the central hub of communication during critical events.
- Career Growth: Structured training program designed to transition you into a full Dispatcher role.
- Competitive Compensation: Salary range of $22.00 - $29.00 per hour based on experience.
- Comprehensive Benefits: Medical, dental, vision, and generous retirement plans.
Responsibilities
- Receive, screen, and prioritize incoming emergency and non-emergency calls for police, fire, and medical services.
- Dispatch law enforcement units, fire crews, and medical responders to scenes based on location and resource availability.
- Enter and maintain accurate incident reports, logs, and data in Computer-Aided Dispatch (CAD) systems.
- Provide critical information to first responders via radio, ensuring they have the details needed for safe and effective operations.
- Monitor emergency service frequencies for updates and relay vital information to officers in the field.
- Perform basic administrative duties, including answering phones and assisting the communications center staff.
Qualifications
- Must be at least 18 years of age and a United States Citizen.
- High School Diploma or General Equivalency Diploma (GED) required.
- Valid Class C Minnesota Driver’s License and a safe driving record.
- Excellent oral and written communication skills with the ability to remain calm under pressure.
- Ability to work rotating shifts, including nights, weekends, and holidays.
- Willingness to undergo a thorough background investigation, drug screening, and psychological evaluation.