Job Description
Are you looking for a rewarding career that makes a tangible difference in your community? Louisville Metro Government is currently seeking dedicated individuals to join our team as Police Dispatcher Trainees. In this critical role, you will serve as the voice of safety, coordinating emergency responses and ensuring that first responders have the information they need to save lives and protect property.
We are looking for high-energy, detail-oriented candidates who thrive in a fast-paced environment. If you possess strong communication skills and a desire to serve, we want to hear from you. We offer comprehensive training, competitive benefits, and a clear career progression path for successful trainees.
Why Join Us?
- Immediate Openings: Start your career now.
- Training Provided: Full academy and on-the-job training included.
- Benefits Package: Health, dental, vision, and retirement plans.
- Community Impact: Be the lifeline for those in need.
Responsibilities
- Emergency Response Coordination: Receive and accurately prioritize incoming 911 and non-emergency calls, determining the nature and location of the incident.
- Dispatch Operations: Utilize Computer-Aided Dispatch (CAD) systems to deploy law enforcement, fire, and medical units to the correct locations with essential details.
- Radio Monitoring: Continuously monitor radio frequencies and CCTV systems to detect suspicious activity, pending calls, or officer requests for assistance.
- Information Management: Maintain precise, up-to-date records of all calls, dispatches, and incidents within the department database.
- Public Communication: Provide clear, calm, and professional instructions to callers, including scene safety and instructions until help arrives.
- Interagency Collaboration: Communicate effectively with other emergency service agencies and government entities during multi-agency incidents.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Criminal Justice or Communications preferred.
- Age Requirement: Must be at least 18 years of age.
- Communication: Excellent verbal and written communication skills with the ability to speak clearly over radio and telephone systems.
- Technical Proficiency: Basic computer literacy and the ability to learn complex dispatch software quickly.
- Typing Skills: Ability to type a minimum of 40 words per minute accurately.
- Clean Record: Must pass a thorough background investigation, drug screen, and medical examination (including hearing and vision tests).
- Physical Requirements: Ability to sit for extended periods and operate multiple communication devices simultaneously.