Job Description
Join Philadelphia's elite public safety team as a Police Dispatcher Trainee! No prior experience required – we provide comprehensive training to launch your career in emergency communications. You'll be the vital lifeline connecting first responders with citizens in crisis, making an immediate impact on our community's safety. Enjoy competitive pay, comprehensive benefits, and clear advancement pathways within the Philadelphia Police Department.
Why Join Us?
- Free academy training and certification
- Union representation and job security
- Tuition reimbursement for career advancement
- Retirement benefits and health insurance
Responsibilities
- Answer and prioritize emergency/non-emergency calls with precision and compassion
- Dispatch police, fire, and EMS units using CAD/RMS systems
- Maintain accurate call logs and incident documentation
- Provide critical instructions to callers during emergencies
- Coordinate multi-agency responses during critical incidents
- Operate radio systems and specialized communication equipment
- Adhere to strict confidentiality and protocol standards
Qualifications
- High school diploma or GED equivalent
- US citizenship or legal resident status
- Clear criminal background and drug screen
- Ability to type 35+ WPM (testing provided)
- Exceptional communication and multitasking skills
- Ability to remain calm under high-pressure situations
- Basic computer proficiency (training provided)
- Valid Pennsylvania driver's license (or obtain within 90 days)