Job Description
Join the San Jose Police Department as a Police Dispatcher Trainee and kickstart your career in public safety! We offer comprehensive paid training programs designed to equip you with the essential skills needed to become a vital part of our emergency response team. As a trainee, you'll receive hands-on instruction in radio communication, emergency protocols, and crisis management while earning a competitive salary. This role is ideal for detail-oriented individuals passionate about serving their community and gaining valuable experience in law enforcement operations.
Upon successful completion of the training program, you'll transition to a full dispatcher position with opportunities for career advancement and specialized certifications. We value diversity and encourage applications from all qualified candidates who thrive under pressure and demonstrate exceptional communication skills.
Responsibilities
- Process emergency and non-emergency calls with speed and accuracy
- Operate multi-channel radio systems to coordinate police, fire, and medical responses
- Enter and update critical information in CAD/RMS systems
- Maintain detailed logs of all communications and incidents
- Provide clear instructions to callers during emergency situations
- Collaborate with law enforcement, fire, and medical personnel
- Adhere to strict confidentiality and procedural standards
Qualifications
- High school diploma or equivalent (GED)
- Minimum typing speed of 40 WPM
- Ability to pass background check and polygraph examination
- Valid California driver's license
- U.S. citizenship or legal residency status
- Ability to work rotating shifts, nights, weekends, and holidays
- Strong multitasking and stress management skills
- Basic computer proficiency with Windows OS