Job Description
Make a Real Difference in Your Community.
Are you seeking a stable, high-impact career in public safety? The City of Wichita is looking for dedicated individuals to join our team as Police Dispatcher Trainees. As the vital link between our community and emergency services, dispatchers play a critical role in saving lives and ensuring public order.
We offer a comprehensive training program, competitive pay, and a supportive work environment. If you possess excellent communication skills and thrive in a fast-paced setting, we want to hear from you.
Responsibilities
- Receive & Prioritize Calls: Answer incoming emergency (911) and non-emergency calls via radio and telephone, accurately assessing the nature and urgency of each situation.
- Dispatch Units: Coordinate the deployment of law enforcement, fire, and EMS personnel to incidents using the Computer-Aided Dispatch (CAD) system.
- Record Keeping: Maintain precise, up-to-date logs and records of all calls, incidents, and unit activities in the department's database.
- Communicate: Provide clear, concise, and professional instructions to field personnel and citizens during high-stress situations.
- Support Operations: Assist in answering non-emergency inquiries, processing service requests, and performing clerical duties to support dispatch operations.
Qualifications
- Age Requirement: Must be at least 18 years of age.
- Education: High School Diploma or GED equivalent required.
- License: Valid Kansas driver’s license with a good driving record.
- Availability: Ability to work rotating shifts, including nights, weekends, and holidays.
- Skills: Strong verbal and written communication skills; ability to multitask under pressure.
- Background: Must successfully pass a comprehensive background investigation and drug screen.