Job Description
Join Albuquerque's elite public safety team as a Police Dispatcher Trainee! This remote-friendly role offers comprehensive training to launch your career in emergency communications. We're seeking compassionate, quick-thinking individuals to become the lifeline connecting our community with critical services. Enjoy competitive pay, comprehensive benefits, and the pride of serving New Mexico's largest city. No prior experience required – we provide all necessary training!
Responsibilities
- Process 911 and non-emergency calls with accuracy and empathy
- Dispatch police units using CAD systems during emergency situations
- Maintain detailed call logs and incident documentation
- Coordinate with multiple agencies (EMS, Fire, FBI) during critical incidents
- Operate radio equipment and specialized communication software
- Provide pre-arrival instructions to callers in medical emergencies
- Adhere to strict confidentiality protocols and HIPAA compliance
Qualifications
- High school diploma or GED equivalent required
- US citizenship and valid New Mexico driver's license
- Pass background check, polygraph, and drug screening
- Typing minimum 40 WPM with 95% accuracy
- Ability to multitask in high-pressure environments
- Clear diction and strong active listening skills
- Basic computer proficiency (Windows, Google Workspace)
- No felony convictions or domestic violence charges