Job Description
Guardian of the Community
Join the San Diego Police Department as a Police Dispatcher Trainee and become the vital link between the public and our first responders. In this pivotal role, you will utilize cutting-edge technology and high-level communication skills to save lives and maintain public order. We offer a comprehensive trainee program designed to accelerate your career growth while ensuring you are fully prepared for the demands of emergency services.
As a Trainee, you will work under the guidance of experienced dispatch supervisors, gaining hands-on experience in our state-of-the-art Communication Center. If you are looking for a stable, high-impact career with competitive benefits and the chance to serve in one of the nation's best cities, this is your opportunity.
Responsibilities
- Receive and process incoming emergency (911) and non-emergency calls for service with precision and urgency.
- Dispatch law enforcement, fire, and medical units to incidents using Computer-Aided Dispatch (CAD) systems.
- Monitor multiple radio frequencies to maintain situational awareness and coordinate multi-unit responses.
- Provide clear, concise instructions and critical information to field personnel and distressed callers.
- Maintain accurate, detailed logs and records of all communications and dispatched units.
- Collaborate with other city agencies and support units to ensure seamless service delivery.
- Assist in the training and orientation of new dispatch personnel.
Qualifications
- Must be at least 18 years of age.
- High School Diploma or GED equivalent is required.
- Valid California Class C Driver’s License required.
- Excellent written and verbal communication skills with a focus on clarity and professionalism.
- Ability to type a minimum of 35-40 words per minute.
- Must possess no felony convictions or disqualifying criminal history.
- Ability to work rotating shifts, including nights, weekends, and holidays.