Job Description
Join Pittsburgh's elite Public Safety team as a Police Dispatcher Trainee! This critical role offers weekly pay, comprehensive training, and the opportunity to become the lifeline for emergency responders and citizens alike. Work in a fast-paced, mission-driven environment where your communication skills directly impact public safety. Enjoy competitive compensation, full benefits, and career advancement opportunities within the City of Pittsburgh.
Responsibilities
- Process emergency and non-emergency calls with accuracy and urgency
- Dispatch police officers and emergency services using CAD systems
- Maintain detailed logs of all communications and incidents
- Provide critical information to field personnel during emergencies
- Operate radio equipment and multi-line telephone systems
- Adhere to all protocols for sensitive information handling
- Participate in ongoing training and certification programs
Qualifications
- High school diploma or GED equivalent
- Valid Pennsylvania driver's license
- Ability to pass background check and drug screening
- Typing speed of 40+ WPM with accuracy
- Experience in high-stress customer service environments
- Proficiency with computer-aided dispatch systems
- Ability to multitask and make critical decisions quickly
- Strong verbal communication and active listening skills