Job Description
Join Washington State's premier public service team as a Public Benefits Specialist! Enjoy weekly pay, comprehensive benefits, and career stability while directly supporting vulnerable communities in Seattle. This role offers the unique opportunity to make a tangible impact through efficient benefit processing and client advocacy. Our modern downtown facility provides a collaborative work environment with state-of-the-art resources and professional development opportunities.
Responsibilities
- Process and administer public benefit applications (SNAP, TANF, Medicaid) with 99% accuracy
- Conduct eligibility verification through state databases and client interviews
- Provide compassionate client support via in-person, phone, and digital channels
- Maintain detailed case documentation in state-mandated systems
- Collaborate with community partners to connect clients with additional resources
- Train and mentor new specialists on departmental procedures
Qualifications
- Associate's degree in Social Services, Public Administration, or related field
- Minimum 2 years' experience in benefits administration or social services
- Proficiency with Microsoft Office Suite and state benefit systems
- Valid Washington State driver's license (required for field visits)
- Ability to interpret complex federal and state regulations
- Excellent communication skills in English and Spanish preferred
- Background clearance through Washington State Patrol