Job Description
Join Jacksonville's emergency response team as an immediate-hire Public Safety Communications Specialist. This critical role serves as the lifeline connecting citizens with first responders during emergencies. Work in a state-of-the-art communications center alongside dedicated professionals committed to public safety excellence. Receive paid training and competitive benefits while making a tangible impact on your community.
Responsibilities
- Process 911 calls and dispatch appropriate emergency services
- Maintain accurate incident documentation in CAD/RMS systems
- Coordinate multi-agency responses during critical incidents
- Provide crisis intervention and pre-arrival medical instructions
- Operate radio systems and specialized communication equipment
- Adhere to NIMS protocols and FCC regulations
- Participate in continuous training drills and certification programs
Qualifications
- High school diploma or equivalent
- Valid Florida driver's license
- Minimum 50 WPM typing certification
- Experience with CAD/RMS systems preferred
- Ability to remain calm under extreme pressure
- Clear articulation and active listening skills
- No criminal record or substance abuse history
- Ability to work rotating 12-hour shifts including nights/weekends