Job Description
Join the Long Beach Police Department as a critical Public Safety Dispatcher and become the lifeline of our community during the night shift. This high-impact role requires exceptional communication skills and the ability to remain calm under pressure while managing emergency calls, coordinating resources, and supporting law enforcement operations after dark. We offer comprehensive training, competitive benefits, and the opportunity to serve Long Beach residents when they need it most.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police, fire, and medical units using CAD/RMS systems
- Maintain accurate incident documentation and radio communications logs
- Provide crisis intervention and pre-arrival medical instructions
- Coordinate multi-agency responses during critical incidents
- Operate radio consoles, telephones, and emergency alert systems
- Update and maintain confidential law enforcement databases
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or call center experience
- Ability to pass background check, polygraph, and psychological evaluation
- Valid California driver's license with clean record
- Typing speed of 40+ WPM with 95% accuracy
- Proficiency in computer-aided dispatch (CAD) systems
- Ability to work rotating night shifts, weekends, and holidays
- Bilingual (English/Spanish) certification highly desirable