Job Description
Join Louisville's dynamic public service team as a Public Service Assistant! This entry-level position offers comprehensive training and benefits while serving our community. No prior experience required—just a commitment to public service and willingness to learn. Enjoy competitive pay, health benefits, retirement plans, and paid time off while building a stable government career.
Responsibilities
- Provide exceptional customer service to citizens via phone, email, and in-person interactions
- Support departmental operations through data entry, record keeping, and document preparation
- Assist with public outreach initiatives and community events
- Process permits, licenses, and applications following established procedures
- Collaborate with cross-functional teams on special projects
- Maintain accurate departmental records and databases
- Support administrative tasks including scheduling and correspondence
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required—training provided
- Strong communication and interpersonal skills
- Basic computer proficiency with Microsoft Office Suite
- Ability to pass background check and drug screening
- Valid Kentucky driver's license preferred
- Commitment to public service and community values
- Ability to work flexible hours including occasional evenings/weekends