Job Description
Join North Carolina's dynamic public service team as a Public Service Assistant! This entry-level role offers unparalleled training and career growth opportunities within state government. No experience required – we provide comprehensive onboarding and mentorship to build your skills while serving Charlotte communities. Enjoy competitive benefits, retirement plans, and meaningful work that impacts citizens statewide. Perfect for recent graduates or career changers seeking stable employment with purpose.
Responsibilities
- Support agency operations through administrative tasks including document processing and data entry
- Assist citizens with inquiries via phone and in-person interactions
- Organize and maintain digital/physical records with strict confidentiality
- Collaborate with cross-functional teams on community outreach initiatives
- Participate in agency training programs to develop professional competencies
- Contribute to process improvement projects for enhanced service delivery
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong written and verbal communication skills
- Basic proficiency with Microsoft Office Suite
- Ability to pass background check and drug screening
- Commitment to public service ethics and accountability
- Willingness to work flexible hours during peak periods
- Valid North Carolina driver's license (if required for travel)