Job Description
Join Texas' premier state agency serving El Paso County! We're seeking a dedicated Public Service Assistant to deliver essential citizen services with weekly pay and comprehensive benefits. Enjoy stability, growth opportunities, and the satisfaction of directly impacting your community. Apply now to start your career in public service!
Responsibilities
- Process unemployment claims and eligibility determinations with precision
- Provide in-person and phone support to job seekers and employers
- Maintain accurate case files in state database systems
- Coordinate workforce development programs and workshops
- Collaborate with cross-functional teams to resolve complex inquiries
- Prepare monthly performance reports for management review
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- 1+ years customer service or administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Bilingual fluency in English/Spanish (required)
- Ability to pass state background check and drug screening
- Valid Texas driver's license (if travel required)