Job Description
Join Colorado Springs' premier public service team as a Public Service Representative! No prior experience required – we provide comprehensive training for motivated individuals eager to serve our community. Enjoy competitive benefits, stable employment, and career growth opportunities while supporting essential city operations.
Why Choose Us?
• Comprehensive paid training program
• Full benefits package (health/dental/vision)
• Generous PTO and retirement plans
• Tuition assistance for professional development
• Stable government employment with mission-driven work
Responsibilities
- Process citizen inquiries via phone, email, and in-person with professionalism and empathy
- Assist residents with city services, permits, and regulatory information
- Maintain accurate digital records using municipal software systems
- Collaborate with cross-departmental teams to resolve complex cases
- Support community outreach initiatives and public education programs
- Adhere to all federal, state, and local government protocols
Qualifications
- High school diploma or equivalent (GED)
- Exceptional written and verbal communication skills
- Proficiency with basic computer applications (MS Office Suite)
- Ability to multitask in a fast-paced public-facing environment
- Commitment to public service and community values
- U.S. citizenship and eligibility for government background check