Job Description
Join the City of Minneapolis – Secure Your Future with Government Benefits!
We are seeking a dedicated Public Service Representative to join our team. This is an excellent opportunity for those looking for government jobs in Minneapolis that offer stability, competitive pay, and the convenience of daily pay options.
As a representative of the City, you will serve the community by providing essential information and assistance to residents. If you thrive in a fast-paced environment and want to make a tangible impact, we want to hear from you.
Responsibilities
- Respond to citizen inquiries via phone, email, and in-person in a professional and timely manner.
- Process applications, permits, and government documents with high accuracy.
- Assist the public in navigating City services and programs effectively.
- Maintain accurate records of interactions and transactions within our database systems.
- Collaborate with departmental staff to ensure seamless service delivery.
- Stay updated on local government policies and procedures to provide correct guidance.
Qualifications
- High school diploma or equivalent; Associate’s degree preferred.
- Previous experience in customer service or government administration is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Bilingual skills (English/Spanish) are highly valued in Minneapolis.
- Ability to work flexible hours, including occasional evenings or weekends.