Job Description
Join the City of Wichita's dynamic team as a Public Service Specialist! This immediate hire position offers a unique opportunity to serve the community while developing valuable administrative and public sector skills. We're seeking motivated individuals passionate about civic engagement to support critical municipal operations in a fast-paced environment.
As a key member of our public service division, you'll collaborate with diverse departments to ensure seamless delivery of essential services to Wichita residents. This role provides comprehensive benefits, career advancement opportunities, and the chance to make a tangible impact in our community.
Responsibilities
- Manage citizen inquiries and provide accurate information on municipal services
- Process permits, licenses, and administrative paperwork with precision
- Coordinate with multiple city departments to resolve service delivery issues
- Maintain and update public records using digital systems
- Assist in community outreach initiatives and public education campaigns
- Support special projects including event coordination and public forums
- Prepare routine reports and documentation for departmental review
Qualifications
- High school diploma or equivalent (associate's degree preferred)
- Minimum 1 year administrative or customer service experience
- Proficiency with Microsoft Office Suite and data management systems
- Strong written and verbal communication skills
- Ability to multitask and prioritize in a deadline-driven environment
- Basic knowledge of public sector operations and regulations
- Valid Kansas driver's license (if required for field duties)