Job Description
Join the City of Virginia Beach's dynamic public service team! We're seeking a dedicated Public Service Specialist to enhance community engagement and administrative excellence. This full-time position offers competitive benefits, professional growth opportunities, and the chance to make a tangible impact on our vibrant coastal community.
Responsibilities
- Manage constituent inquiries and resolve public service issues with efficiency and empathy
- Coordinate community outreach programs and public awareness initiatives
- Prepare detailed reports and policy recommendations for city leadership
- Collaborate with cross-departmental teams to implement municipal projects
- Maintain accurate records of public interactions and service metrics
- Facilitate public meetings and workshops on civic matters
- Analyze community feedback to identify service improvement opportunities
Qualifications
- Bachelor's degree in Public Administration, Political Science, or related field
- 3+ years of experience in municipal government or public sector
- Proficiency in Microsoft Office Suite and data visualization tools
- Strong written and verbal communication skills
- Ability to work with diverse community stakeholders
- Valid Virginia driver's license
- Knowledge of Virginia Beach municipal policies and procedures
- Experience with constituent management systems preferred