Job Description
Join the City of Colorado Springs in serving our community with immediate full-time opportunities! We're seeking dedicated Public Service Specialists to deliver exceptional citizen services and support critical municipal operations. This role offers competitive benefits, career growth potential, and the chance to make a direct impact on local governance. Perfect for candidates with strong administrative skills and a passion for public service.
Responsibilities
- Provide comprehensive assistance to citizens regarding city services, permits, and regulations
- Process administrative documents with precision and maintain accurate digital records
- Coordinate inter-departmental communications to resolve complex citizen inquiries
- Support community outreach initiatives and public education programs
- Ensure compliance with federal, state, and municipal policies
- Contribute to process improvement projects for enhanced service delivery
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years experience in customer service or public administration
- Proficiency in Microsoft Office Suite and database management systems
- Excellent written and verbal communication skills
- Ability to pass background check and drug screening
- Knowledge of Colorado Springs community resources is a plus