Job Description
The City of Mesa is seeking a dedicated Public Services Coordinator to enhance community engagement and streamline municipal service delivery. Join our award-winning team in delivering exceptional public services to Mesa's vibrant residents. This role offers competitive benefits and the opportunity to make a meaningful impact in government operations.
Responsibilities
- Coordinate cross-departmental public service initiatives and community outreach programs
- Analyze service delivery metrics and implement process improvements
- Manage constituent inquiries and resolve service-related issues
- Develop and maintain public-facing service documentation
- Collaborate with city departments on service optimization projects
- Prepare monthly performance reports for leadership review
- Facilitate town hall meetings and community feedback sessions
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- 3+ years of experience in municipal government or public sector
- Proficiency in CRM systems and data analytics tools
- Strong written and verbal communication skills
- Valid Arizona Driver's License
- Experience managing community engagement initiatives
- Ability to work evenings and weekends for public events
- Knowledge of Mesa city ordinances and service protocols