Job Description
Join the County of Los Angeles in Long Beach and make an immediate impact on our community! We are seeking a dedicated Public Services Coordinator to enhance citizen engagement and streamline government operations. This is a unique opportunity to work at the intersection of public service and innovation in one of California's most dynamic coastal cities.
Responsibilities
- Coordinate citizen outreach programs and community events across Long Beach neighborhoods
- Manage public inquiries via phone, email, and in-person channels with professionalism
- Collaborate with county departments to implement service improvement initiatives
- Maintain accurate records and generate performance reports for leadership review
- Support grant application processes for local community projects
- Conduct data analysis to identify service gaps and optimization opportunities
- Represent the county at public forums and stakeholder meetings
Qualifications
- Associate's degree in Public Administration, Business, or related field (Bachelor's preferred)
- Minimum 2 years of experience in government or public sector roles
- Proficiency in Microsoft Office Suite and data visualization tools
- Exceptional communication skills with multilingual abilities a plus
- Valid California driver's license and reliable transportation
- Ability to work flexible hours including evenings/weekends for community events
- Knowledge of Long Beach community resources and demographics
- Experience with CRM systems and database management