Job Description
Join the City of Tucson's dynamic team as a Public Services Coordinator! We're seeking a dedicated professional to enhance community engagement and streamline municipal service delivery. This pivotal role bridges government operations with resident needs, ensuring exceptional public service while supporting Tucson's vibrant growth. Enjoy competitive benefits, career advancement opportunities, and the chance to make a tangible impact in our desert metropolis.
Responsibilities
- Coordinate cross-departmental initiatives to optimize public service delivery
- Manage community outreach programs and resident feedback mechanisms
- Analyze service metrics to identify improvement opportunities
- Develop public-facing communications for service announcements
- Collaborate with elected officials on policy implementation
- Oversee volunteer programs supporting city events
- Prepare monthly performance reports for leadership review
Qualifications
- Bachelor's degree in Public Administration or related field
- 3+ years government or nonprofit experience
- Proficient in data analysis tools (Excel, Tableau)
- Strong written and verbal communication skills
- Experience with CRM systems (Salesforce preferred)
- Valid Arizona driver's license
- Bilingual (English/Spanish) certification preferred