Job Description
Join the City of Sacramento's dynamic public services team! We're urgently hiring a dedicated Public Services Coordinator to bridge community needs with government resources. This critical role requires exceptional communication skills and a passion for public service. As a key liaison between residents and municipal departments, you'll drive impactful initiatives while supporting our city's growth and equity goals.
Responsibilities
- Coordinate community outreach programs for underserved neighborhoods
- Manage constituent inquiries and service requests through multiple channels
- Develop and maintain collaborative relationships with city departments and community organizations
- Analyze service delivery metrics and recommend process improvements
- Prepare reports for leadership on program effectiveness and community feedback
- Support emergency response coordination during public service disruptions
- Facilitate public meetings and town halls on municipal services
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- 3+ years of experience in government or non-profit coordination
- Proficiency with CRM systems (Salesforce experience preferred)
- Valid California Driver's License
- Bilingual English/Spanish certification required
- Ability to work flexible hours including evenings/weekends for community events
- Strong analytical skills with data interpretation experience
- Knowledge of Sacramento's diverse communities and resources