Job Description
Join the City of Houston's dynamic team as a Public Services Specialist! This full-time government role offers the opportunity to serve our diverse community while advancing your career in public administration. You'll work at the heart of Houston's civic operations, ensuring efficient service delivery and impactful policy implementation. Enjoy competitive benefits, professional development opportunities, and the satisfaction of contributing to one of America's largest cities.
Responsibilities
- Manage citizen inquiries and complaints across multiple city departments
- Analyze service delivery metrics to identify improvement opportunities
- Develop and implement community outreach programs
- Collaborate with inter-agency task forces on public policy initiatives
- Prepare comprehensive reports for city council presentations
- Oversee grant applications and compliance for public service projects
- Train staff on updated municipal procedures and technologies
Qualifications
- Bachelor's degree in Public Administration, Urban Planning, or related field
- 3+ years experience in government or nonprofit operations
- Texas driver's license with clean driving record
- Advanced proficiency in Microsoft Office Suite and data visualization tools
- Strong knowledge of Houston municipal codes and procedures
- Excellent written and verbal communication skills
- Ability to manage multiple projects under tight deadlines