Job Description
Are you seeking a stable and impactful career with the State of Tennessee? The Tennessee Department of Human Services is now hiring a dedicated Records Clerk for our weekend operations in Nashville. In this pivotal role, you will ensure the integrity and accessibility of critical client data, supporting our mission to serve the citizens of Tennessee.
This position offers the perfect work-life balance for those who prefer a structured schedule. You will work a reliable weekend shift (Saturday and Sunday), allowing you to enjoy your weekdays free for personal commitments while securing a steady government income. We provide a competitive benefits package, including comprehensive health coverage, a robust retirement plan (Tennessee Consolidated Retirement System), and generous paid time off.
Why Join Us?
We are committed to fostering a diverse and inclusive workplace. As a state employee, you will enjoy job security, professional development opportunities, and the satisfaction of knowing your work directly impacts the community.
Responsibilities
- Manage and maintain a high-volume filing system, ensuring all records are organized, accessible, and confidential.
- Perform accurate data entry and verification of client applications, reports, and case files using state databases.
- Assist the public and internal staff with inquiries regarding documentation, status updates, and filing procedures.
- Prepare, collate, and distribute weekly correspondence, memos, and statistical reports.
- Ensure strict compliance with all state privacy laws, regulations, and agency policies regarding sensitive information.
- Operate standard office equipment, including scanners, printers, and multi-line telephones.
- Collaborate with the weekday staff team to ensure seamless handover of records and operational continuity.
Qualifications
- High School Diploma or GED equivalent is required.
- Minimum of one (1) year of experience in records management, data entry, or general administrative support is preferred.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new government software systems.
- Strong attention to detail with the ability to detect and correct errors in data processing.
- Excellent verbal and written communication skills for interacting with diverse stakeholders.
- Must be available to work weekends (Saturday and Sunday) on a rotational schedule.