Job Description
Join Texas's premier state agency as a Remote Night Shift IT Specialist supporting critical infrastructure for Houston residents. This full-time remote position offers competitive pay, comprehensive benefits, and the opportunity to serve your community while maintaining work-life balance. You'll troubleshoot systems, ensure cybersecurity compliance, and maintain 24/7 operational continuity—all from the comfort of your home office. Ideal candidates thrive in autonomous environments and possess a passion for public service technology.
Why Join Us?
- Remote-first culture with flexible scheduling
- State employee benefits package (healthcare, retirement, paid leave)
- Professional development opportunities
- Impactful work supporting essential state services
Responsibilities
- Monitor and maintain agency systems during night shift hours (10 PM - 6 AM)
- Respond to critical IT incidents and escalate complex issues
- Execute system updates, patches, and security protocols
- Document technical procedures and incident reports
- Collaborate with day-shift teams for seamless operations
- Conduct remote system diagnostics and troubleshooting
- Ensure compliance with Texas state IT security standards
Qualifications
- 3+ years in IT support/system administration
- Experience with remote work environments
- CompTIA Security+ or equivalent certification
- Proficiency in Windows Server and cloud platforms (AWS/Azure)
- Strong problem-solving and communication skills
- Ability to work independently during off-hours
- Texas residency required for state employment
- Valid U.S. driver's license