Job Description
Join the City of Raleigh's dynamic IT team and play a pivotal role in modernizing our municipal technology infrastructure. As a Senior IT Specialist, you'll implement cutting-edge solutions to enhance public services while ensuring robust cybersecurity and system reliability. This position offers unparalleled opportunities for professional growth in a mission-driven environment.
Responsibilities
- Design, deploy, and maintain critical city-wide IT systems including cloud infrastructure and network security protocols
- Lead digital transformation initiatives for public-facing services and internal operations
- Provide Tier 3 technical support and troubleshooting for complex hardware/software issues
- Develop comprehensive disaster recovery and business continuity plans
- Collaborate with cross-functional departments to align technology with strategic goals
- Manage vendor relationships and oversee contract compliance
- Train staff on new technologies and security best practices
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field
- 5+ years of progressive IT experience with government or public sector background preferred
- Expertise in cloud platforms (AWS/Azure), cybersecurity frameworks, and network infrastructure
- Valid ITIL certification or equivalent project management experience
- Strong analytical skills with ability to translate technical requirements for non-technical stakeholders
- Active security clearance or ability to obtain required government credentials
- Proven track record of implementing secure, scalable enterprise solutions