Job Description
Are you seeking a stable career with the government?
The North Carolina Department of Administration is currently Urgent Hiring for a highly skilled Senior IT Support Specialist. Join a mission-driven organization dedicated to public service and long-term career stability.
We are seeking a tech-savvy professional to manage our complex IT infrastructure in our Charlotte hub. This is an exceptional opportunity to secure a government job with excellent benefits, job security, and a clear path for advancement.
Responsibilities
- Provide advanced technical support and troubleshooting for end-users across the state network.
- Manage and maintain server hardware, operating systems, and software applications.
- Ensure data security and compliance with state regulations and cybersecurity protocols.
- Collaborate with cross-functional teams to implement new IT solutions and optimize workflows.
- Conduct system audits and performance tuning to ensure maximum uptime.
Qualifications
- Minimum of 3 years of experience in IT support or systems administration.
- Associate or Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Strong knowledge of Windows Server, Active Directory, and network protocols (TCP/IP).
- Excellent problem-solving skills and the ability to communicate complex technical concepts clearly.
- Ability to pass a background check and obtain necessary government security clearances.