Job Description
Are you a seasoned financial professional with a passion for public service? The New Mexico State Retirement System is seeking a highly skilled Senior Pension Administration Specialist to join our dynamic team in Albuquerque. In this pivotal role, you will ensure the accurate and timely delivery of pension benefits to thousands of retirees while maintaining the highest standards of compliance and service excellence.
We offer a competitive salary, comprehensive health benefits, and a stable work environment. If you are looking to make a tangible impact on the lives of New Mexico’s retirees, we want to hear from you.
Responsibilities
- Calculate and process pension distributions for eligible retirees with precision and efficiency.
- Conduct thorough audits of member records and payroll data to ensure 100% compliance with state and federal regulations.
- Provide expert guidance and support to members regarding their pension eligibility, vesting, and benefit calculations.
- Collaborate with the legal and actuarial teams to interpret complex policy changes and update internal procedures.
- Manage inquiries via phone and email, resolving complex issues while maintaining a high customer satisfaction rating.
- Oversee the maintenance of the pension database and ensure data integrity across all systems.
- Train junior staff on administrative processes and software tools.
Qualifications
- Bachelor’s degree in Finance, Accounting, Public Administration, or a related field.
- Minimum of 5 years of experience in pension administration, benefits management, or a similar role within the government or public sector.
- Strong working knowledge of state retirement laws, ERISA, and federal compliance standards.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with HRIS or Pension administration software (e.g., Ceridian, SAP).
- Exceptional analytical skills with a keen attention to detail and accuracy.
- Excellent verbal and written communication skills, capable of explaining complex financial concepts to the public.
- Ability to work independently and manage multiple priorities in a fast-paced environment.