Job Description
We are urgently hiring a highly skilled Senior Pension Administrator to join the New Mexico State Retirement System (NMSRS). In this critical role, you will serve as the guardian of our retirees' financial futures, ensuring accurate benefit calculations, strict regulatory compliance, and exceptional service to public servants.
Why Join Us?
- Impact the lives of thousands of New Mexico retirees.
- Work in a stable, mission-driven government environment with competitive benefits.
- Access top-tier professional development and retirement security.
The Role:
You will oversee the administration of pension plans, manage complex data sets, and serve as the subject matter expert for members and staff regarding retirement eligibility and benefits. This is an opportunity to leverage your analytical skills in a high-impact sector.
Responsibilities
- Administer pension benefit calculations, processing, and disbursements in strict accordance with state statutes and federal regulations (e.g., ERISA).
- Conduct comprehensive audits of pension records to ensure accuracy and identify potential discrepancies.
- Provide expert guidance and support to members regarding retirement eligibility, survivor benefits, and refund options.
- Collaborate with the finance and legal teams to ensure compliance with changing government policies and budgetary requirements.
- Manage high-volume inquiries via phone, email, and in-person, maintaining a high level of customer satisfaction.
- Prepare detailed reports and documentation for state auditors and legislative reviews.
Qualifications
- Bachelor’s degree in Finance, Accounting, Public Administration, or a related field required.
- Minimum of 5 years of experience in pension administration, retirement benefits, or government human resources.
- Strong working knowledge of ERISA, Internal Revenue Code (IRC) regarding retirement plans, and state government regulations.
- Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP) and pension administration software.
- Excellent verbal and written communication skills with the ability to explain complex financial concepts to diverse audiences.
- Must be detail-oriented with a strong commitment to data integrity and confidentiality.