Job Description
Secure Your Future with a State Government Career
We are seeking a highly motivated and detail-oriented Pension Administrator to join our remote night shift team in Nashville, TN. As a vital part of the Tennessee Department of Treasury, you will manage the lifecycle of retirement benefits for thousands of state employees.
This position offers the unique advantage of working from home while serving the public sector. We are looking for an experienced professional who thrives in a stable government environment and can handle complex pension calculations with precision.
Responsibilities
- Pension Processing: Review and process retirement applications, service credit claims, and benefit adjustments with a 99.9% accuracy rate.
- Benefit Calculations: Perform complex mathematical computations for monthly pension payouts, survivor benefits, and cost-of-living adjustments.
- Customer Service: Assist retirees, beneficiaries, and agency personnel via phone and email during the evening shift, providing clear and empathetic guidance.
- Compliance & Auditing: Ensure all pension records adhere to state statutes, ERISA regulations, and internal compliance standards.
- Data Management: Maintain secure, confidential electronic and physical records and update the central pension database nightly.
Qualifications
- Education: Bachelor’s degree in Finance, Human Resources, Accounting, or a related field is required.
- Experience: Minimum of 5 years of experience in pension administration, retirement planning, or benefits processing within the public or private sector.
- Availability: Must be available to work a night shift schedule (e.g., 10:00 PM – 6:00 AM EST).
- Technical Proficiency: Strong working knowledge of ERISA regulations and experience with state retirement systems (e.g., TPERS) is preferred.
- Skills: Advanced proficiency in Microsoft Excel (VLOOKUP, Pivot Tables) and excellent written communication skills.