Job Description
The City of San Jose is seeking an experienced Senior Public Information Officer to lead strategic communications for our municipal government. This pivotal role will shape public perception of civic initiatives, crisis communications, and community engagement across America's 10th largest city. Join a dynamic team committed to transparency, innovation, and serving our diverse 1M+ residents.
As a trusted voice of local government, you'll manage high-stakes communications during policy rollouts, natural disasters, and public events while building lasting media relationships. This hybrid position offers competitive benefits, professional development opportunities, and the chance to make meaningful impact in Silicon Valley's heartland.
Responsibilities
- Develop comprehensive communication strategies for city council initiatives, public safety campaigns, and infrastructure projects
- Serve as primary media liaison during crises, including emergency declarations and public health responses
- Oversee digital communications across city platforms including social media, web updates, and emergency alert systems
- Lead cross-departmental messaging coordination for major events like budget announcements and community forums
- Manage public records requests and ensure compliance with California Public Records Act requirements
- Mentor junior communications staff and establish departmental best practices
Qualifications
- Bachelor's degree in Communications, Journalism, Public Administration, or related field (Master's preferred)
- Minimum 5 years progressive experience in government/public sector communications
- Proven crisis management expertise with documented media relations success
- Advanced proficiency with CMS platforms (e.g., Drupal), social analytics tools, and graphic design software
- Deep understanding of California Sunshine Laws and public sector compliance frameworks
- Spanish bilingual proficiency required (written and verbal)
- Valid California driver's license with clean driving record