Job Description
Join the Texas Workforce Commission and make a meaningful impact on your community! We're seeking dedicated professionals for a full-time state government position offering weekly pay and comprehensive benefits. Enjoy stability, growth opportunities, and the satisfaction of serving Texans while working in Dallas's vibrant downtown core. Why Apply? • Competitive salary with weekly disbursements • Full state benefits package including health insurance & retirement • 40-hour workweek with flexible scheduling • Professional development & advancement opportunities • Supportive team environment focused on public service
Responsibilities
- Process unemployment claims with accuracy and efficiency
- Provide exceptional customer service to job seekers and employers
- Utilize state systems to manage case documentation
- Collaborate with cross-functional teams to resolve complex cases
- Conduct eligibility verification and benefit calculations
- Maintain strict compliance with state regulations
- Generate weekly performance reports for leadership
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- 1+ years customer service or administrative experience
- Proficiency in Microsoft Office Suite
- Ability to pass state background check
- Strong communication and problem-solving skills
- Detail-oriented with data entry accuracy
- Valid Texas driver's license (if travel required)
- Bi-lingual in English/Spanish (highly desired)