Job Description
Join a premier State Government agency in Detroit, MI and enjoy the stability and comprehensive excellent benefits that come with public service. We are seeking a dedicated Night Shift IT Specialist to ensure our critical systems remain operational around the clock. This role offers a unique opportunity to work in a secure, mission-critical environment while enjoying a work-life balance that few other industries can match.
Why Choose Us?
- Competitive Pay & Pensions: Join a system that values your long-term financial security.
- Health & Wellness: Comprehensive medical, dental, and vision insurance plans.
- Work-Life Balance: Dedicated night shift schedule allows for daytime productivity.
- Professional Growth: Clear pathways for career advancement within state government.
Responsibilities
- Monitor and maintain the integrity of state agency servers and networks during the evening and overnight hours.
- Perform routine system backups, security patches, and software updates to ensure 99.9% uptime.
- Diagnose and resolve technical issues reported by daytime staff, escalating complex problems as necessary.
- Document all technical procedures, incidents, and resolutions in the state's centralized ticketing system.
- Collaborate with the day shift team to ensure seamless handover of system status and critical alerts.
- Conduct security audits and compliance checks to adhere to state and federal regulations.
Qualifications
- Associate’s degree in Computer Science, Information Technology, or a related field (Bachelor’s degree preferred).
- Minimum of 2 years of experience in IT support, network administration, or a related technical role.
- Strong problem-solving skills and the ability to troubleshoot hardware and software issues efficiently.
- Excellent written and verbal communication skills for documentation and reporting.
- Reliable transportation required for on-site attendance (if applicable).
- Ability to work independently in a low-light/night shift environment.