Job Description
Join California's premier state government agency for unparalleled career stability! We're seeking dedicated Weekend Shift Specialists to serve San Jose residents while enjoying weekdays off. This full-time position offers exceptional benefits, pension plans, and work-life balance in a supportive public service environment. Ideal for professionals seeking security without sacrificing personal time.
Responsibilities
- Deliver constituent services and program administration during weekend shifts (Sat/Sun)
- Process critical state documents with 99.9% accuracy and confidentiality
- Coordinate with weekday teams to ensure seamless service continuity
- Implement state policies and regulations across diverse community programs
- Manage digital and physical records compliant with state retention protocols
- Respond to constituent inquiries via multiple channels (phone, email, in-person)
- Participate in quarterly cross-departmental training initiatives
Qualifications
- Associate degree or 4+ years of public sector experience
- Valid California driver's license with clean record
- Proficiency in MS Office Suite and state database systems
- Ability to work independently with minimal supervision
- Bilingual Spanish/English certification preferred
- Background check clearance (including fingerprinting)
- Weekend availability mandatory (6 AM - 6 PM shifts)
- Knowledge of California Government Code Title 2