Job Description
Join the State of Texas and build a career that matters.
We are seeking a highly motivated IT Specialist to join our Dallas-based support team. This role is ideal for professionals seeking a stable government career with excellent benefits, including comprehensive health coverage, a robust pension plan, and generous paid time off.
Work the Weekend Shift (Saturday & Sunday) while enjoying the flexibility of a predictable schedule. This position offers a unique opportunity to support critical state infrastructure in a dynamic urban environment.
Responsibilities
- Monitor and maintain local area networks (LANs) and wide area networks (WANs) to ensure optimal performance.
- Provide Tier 2 technical support and troubleshooting for government employees during weekend hours.
- Perform routine system updates, security patches, and data backups to ensure data integrity.
- Collaborate with the Monday-Friday team to resolve complex technical issues escalated during off-hours.
- Conduct hardware inspections and maintain inventory of IT equipment.
- Document all technical incidents and resolutions in the state service management system.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 2 years of experience in IT support or system administration.
- Must be available to work weekends (Saturday and Sunday).
- Familiarity with Microsoft Windows Server, Active Directory, and Office 365.
- Strong problem-solving skills and the ability to work independently.
- U.S. Citizenship required for state government employment.