Job Description
Join the Florida State Government and Make a Lasting Impact on Retiree Lives.
We are seeking a detail-oriented and empathetic Pension Plan Specialist to join our team in Jacksonville, FL. In this pivotal role, you will manage the administration of state pension plans, ensuring accuracy, compliance, and exceptional service to our retirees and active employees.
As part of the state government, we offer a stable environment with excellent benefits, competitive pay, and the unique advantage of daily pay opportunities. If you are passionate about public service and have a knack for financial data, we want to hear from you.
Responsibilities
- Manage Pension Administration: Process pension claims, inquiries, and requests for information with precision and efficiency.
- Ensure Compliance: Interpret and apply Florida Retirement System (FRS) rules and regulations to ensure all actions are legally compliant.
- Customer Service: Serve as the primary point of contact for retirees and beneficiaries, resolving complex issues with a focus on empathy and clarity.
- Data Management: Maintain accurate records in our internal systems, performing regular audits to ensure data integrity.
- Training & Support: Assist in educating staff and the public regarding pension plan updates and policy changes.
- Reporting: Prepare statistical reports and summaries regarding pension plan performance and employee demographics.
Qualifications
- Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred.
- Experience: Minimum of 3-5 years of experience in benefits administration, payroll, or pension management within a government or large corporate setting.
- Knowledge: Familiarity with the Florida Retirement System (FRS) or similar public sector pension plans is highly desirable.
- Skills: Proficiency in Microsoft Office Suite (Excel is critical for data analysis) and experience with HRIS software.
- Soft Skills: Strong communication skills, ability to handle sensitive information with confidentiality, and a commitment to public service values.