Job Description
The City of Fort Worth is urgently seeking a dedicated Public Service Coordinator to join our dynamic government team. This critical role bridges community needs with municipal services, ensuring efficient delivery of essential programs. As a key contributor to Fort Worth's mission of exceptional public service, you'll work in a collaborative environment focused on innovation and community impact. Immediate start available for qualified candidates passionate about serving North Texas residents. Enjoy competitive benefits, professional development, and the opportunity to shape our city's future.
Responsibilities
- Coordinate cross-departmental initiatives to enhance public service delivery
- Manage constituent inquiries and resolve service-related issues within SLAs
- Analyze community feedback data to identify service improvement opportunities
- Develop and implement public engagement strategies for city programs
- Prepare reports on service metrics and program effectiveness
- Liaise with community leaders and stakeholder organizations
- Support emergency response coordination during critical incidents
Qualifications
- Bachelor's degree in Public Administration, Urban Planning, or related field
- Minimum 3 years of municipal government or public sector experience
- Proficiency with CRM systems and data visualization tools
- Valid Texas Driver's License with clean driving record
- Strong conflict resolution and stakeholder management skills
- Experience with community outreach program development
- Ability to obtain required security clearance within 30 days
- Spanish bilingual certification preferred