Job Description
Join the mission to serve America's heroes as a part-time Administrative Specialist at the San Antonio VA Medical Center. This flexible position offers the opportunity to support critical veteran services while maintaining work-life balance in one of Texas's most vibrant cities. As a federal employee, you'll enjoy comprehensive benefits, professional development, and the pride of serving those who served our nation.
Our San Antonio campus is conveniently located near downtown attractions and major military installations. This role requires 20-25 hours per week with potential for telework options. The ideal candidate possesses exceptional organizational skills and a commitment to veteran advocacy.
Responsibilities
- Process veteran benefit applications and claims documentation with 99% accuracy
- Manage electronic records using VA-specific databases and Microsoft Office Suite
- Coordinate patient scheduling and correspondence for 200+ weekly appointments
- Assist veterans with benefit inquiries through in-person and virtual channels
- Prepare monthly reports on service metrics for leadership review
- Maintain compliance with federal privacy regulations (HIPAA/FERPA)
- Collaborate with healthcare teams to ensure seamless veteran experiences
Qualifications
- Associate's degree in Business Administration or related field (or equivalent experience)
- 2+ years administrative experience in healthcare/federal environment
- Proficiency in Microsoft Office (Outlook, Excel, Word) and VA systems
- Ability to obtain and maintain VA background clearance
- Excellent written and verbal communication skills
- Experience with veteran service organizations preferred
- Ability to work independently with minimal supervision
- Bilingual (English/Spanish) certification required