Job Description
Join the Department of Veterans Affairs in Atlanta as a part-time Veterans Affairs Support Specialist. This premier opportunity allows you to serve our nation's heroes while building a meaningful career in federal service. Enjoy competitive pay, flexible scheduling, and comprehensive benefits including health insurance and retirement plans.
We seek a compassionate professional to assist veterans with benefits inquiries, claims processing, and resource coordination. Ideal for students, career-changers, or those seeking work-life balance, this role offers 20-25 hours weekly with hybrid work options.
Responsibilities
- Process veterans' benefit applications and claims with 99% accuracy
- Provide compassionate support via phone, email, and in-person consultations
- Coordinate with VA medical facilities and community partners
- Maintain confidential case records in VA systems (VBA, VHA)
- Conduct outreach to underserved veteran populations
- Prepare detailed reports on service utilization and trends
- Train new staff on VA protocols and procedures
Qualifications
- U.S. citizenship and ability to pass federal background check
- Associate's degree or 2+ years veteran services experience
- Proficiency in Microsoft Office Suite and data entry systems
- Exceptional communication skills with diverse populations
- Knowledge of VA benefits programs (GI Bill, Voc Rehab, etc.)
- Ability to work independently with minimal supervision
- Spanish language proficiency preferred