Job Description
Join the U.S. Department of Veterans Affairs in Albuquerque as a key contributor to our mission of serving America's heroes. We're seeking a dedicated Administrative Specialist to support critical healthcare operations at the Raymond G. Murphy VA Medical Center. This role offers competitive federal benefits, career growth opportunities, and the chance to make a tangible impact on veterans' lives. Work in a collaborative environment where your expertise directly enhances patient care and service delivery.
Responsibilities
- Manage veteran medical records and administrative documentation ensuring HIPAA compliance
- Coordinate scheduling for multi-specialty healthcare providers and patient appointments
- Analyze operational data to optimize clinic workflows and resource allocation
- Serve as primary liaison between healthcare teams and veteran families
- Develop and maintain standardized administrative procedures and forms
- Prepare periodic reports on clinic performance metrics for leadership review
- Train staff on new administrative systems and compliance protocols
Qualifications
- Bachelor's degree in Business Administration, Healthcare Management, or related field
- Minimum 3 years of administrative experience in healthcare or federal setting
- Proficiency in VA-specific systems (VistA, CPRS) and Microsoft Office Suite
- Valid U.S. driver's license and ability to pass federal background check
- Demonstrated knowledge of veterans' healthcare regulations and benefits
- Exceptional written and verbal communication skills
- Ability to manage competing priorities in a fast-paced environment